Friday, April 17, 2026

What’s going on?

Your voice is shaping Falcon

What is the Q12 survey?

Earlier this year, 389 team members across all Falcon Farms facilities answered 15 questions. Not about operations or production, about how it feels to work here.

The Gallup Q12 is the world’s most widely used employee engagement survey. It doesn’t measure whether you’re satisfied with your job. It measures whether you’re engaged — whether you feel connected to your work, supported by your team, and clear on why what you do matters.

Why does Q12 matter?

Engaged teams don’t just show up, they show up differently. Gallup’s research shows they have lower turnover, fewer safety incidents, higher quality, and stronger results. Engagement isn’t just a feel-good metric, it drives real performance.

Why Engagement, not Satisfaction?

Satisfaction means “I’m fine here.” Engagement means “I care about what happens here.” That’s a different thing entirely. You can be satisfied and still just go through the motions. An engaged person owns the outcome.

Next week: The number that puts Falcon Farms on the map.

5 years making an impact

Today we celebrate Christina Garcia, Field Supervisor in North California, for 5 years with Falcon.

Her dedication and leadership have made a real difference in our teams and culture.

Thank you for growing with us, Christina.

West Coast Training: Back to the basics, growing with purpose

On Thursday, April 16th, we held a training session on the West Coast focused on standardizing processes and strengthening our service across all clients.

This session allowed us to ensure quality, reinforce safety, and align expectations, while also sharing feedback to identify opportunities for improvement.

We also strengthened what matters most: our team connections, our knowledge, and a culture rooted in customer focus. A special thank you to the training team, whose work is key to the growth of our teams.

We continue growing, rooted in purpose, and building together.

Holidays

Congrats! Built on early mornings, hard work, and pride in every step—from our farms to every store. Thank you for being part of this journey. This milestone is yours too.

The best is yet to come.

Each month, we bring our clients the best of the floral world—trends, inspiring collections, and exclusive news—so don’t miss our April edition!